1. How long does it take to process my order?
- Ready-to-ship items: Dispatched within 1–3 business days.
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Made-to-order or limited pieces: Please allow 7–10 business days for production before shipment.
Once your order is on the way, you’ll receive an email with tracking details.
2. Do you ship internationally?
Yes, we offer worldwide shipping to most destinations. Delivery times and shipping fees depend on your location and will be clearly displayed at checkout before you place your order.
3. What is your return and exchange policy?
We accept returns or exchanges within 30 days of delivery, provided the item is unused, in original condition, and with its original packaging.
Please note that custom or made-to-order items are not eligible for return, but we’re happy to assist if there are any quality concerns.
4. Do you provide customization services?
We offer selected personalization options on certain products, such as monogramming. Availability may vary, so feel free to reach out to our customer support team for more information.